![Horizontal Logo [Full Color].png](https://static.wixstatic.com/media/0f4915_fc090b28087d48f69cdadd8e9feb4212~mv2.png/v1/crop/x_415,y_735,w_8216,h_2985/fill/w_178,h_65,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Horizontal%20Logo%20%5BFull%20Color%5D.png)
Gender Affirming Care Program
Overview
At Queen Square Family Health Team, providing a safe and affirming space for transgender and non-binary clients is a priority. Our team-based program offers comprehensive support throughout your transition journey, from education to medical therapies.
Please note: To best manage intake, new patients seeking to start medical gender-affirming care are currently being directed to our partners at the Prime Care FHT. Full details on the process for all patients are outlined below.
Requirements
Varies by service (Physician referral or Self-referral)
Provider
Nurse Practitioner-led team (Nursing, Mental Health, Pharmacy)
Eligibility
Anyone seeking gender-affirming care (see important note below for new clients)
Fees
Free for eligible patients
About
At Queen Square Family Health Team (QSFHT), transgender and non-binary clients are a priority. We are committed to providing safe, supportive, and inclusive health and counselling services that affirm your gender identity and lived experience. Our care is delivered through a collaborative, team-based approach led by a nurse practitioner, with additional support from our nursing, mental health, and pharmacy teams.
Below are the different services we offer as part of this program:
Gender-Affirming Medical Care
Important Information for New Patients
At this time, new clients seeking gender-affirming care are being directed to our partner clinic, Prime Care Family Health Team Gender Care Clinic in Milton. They will be able to support you with your gender-affirming care needs. To learn more about their program and how to enroll, please visit their website: |
How Existing Patients Can Access This Program
Existing rostered patients who are interested in our gender-affirming care services should begin by speaking with their family doctor. They can provide more information and initiate a referral to our team.
Services for Existing Patients
Our team works together to ensure you receive comprehensive and personalized care. Services include:
Education and information about gender-affirming care.
Support for social, medical, and legal aspects of transition.
Surgical assessments and referrals.
Sexual health education and screening.
Medically supervised hormone therapy.
Psychosocial support and one-on-one counselling throughout your journey.
Educational Workshops & Community Groups
In addition to our clinical services, we offer the following opportunities, which are open to the entire community.
Navigating Hormone Therapy Workshop (Open to the Community)
As part of our educational offerings, we host a free, 60-minute virtual workshop focused on understanding hormone therapy. The session includes a 45-minute presentation covering medications, risks/benefits, and managing side effects, followed by a 15-minute Q&A.
CBT Affirm Support Group (in partnership with Pflag and AYSP)
We offer CBT Affirm, an 8-week support group for LGBTQ+ individuals (ages 15-29). This group is open to the community, and you don't need to be a patient of the clinic to join. It is a safe space to build coping skills and connect with peers.
How to Register
Ages 18-29: Register online at this link or call (905) 453-1453 ext. 328 or 334.
Ages 15-17: Contact AYSP at ybb@aysp.ca
Peer Support
Ages 18+: Contact peelon@pflagcanada.ca
Additional Resources
Youthline - https://www.youthline.ca/
LGBT YouthLine is an anti-racist, youth-led organization that connects 2SLGBTQ+ youth (29 and under) across Ontario to resources and community through peer support, training, advocacy, and referrals.
Get support from a peer support volunteer Sunday-Friday 4:00 pm - 9:30 pm EST.
Live chat - on the website
Text - 647-694-4275
Trans Lifeline - https://translifeline.org/
Trans Lifeline’s Hotline is a peer support phone service run by trans people for our trans and questioning peers. Call us if you need someone trans to talk to, even if you’re not in a crisis or if you’re not sure you’re trans. Trans Lifeline’s hotline operating hours are Monday through Friday, 1 PM – 9 PM Eastern Time. Call: 877-330-6366
Looking For Mental Health Support?
Our dedicated team of Mental Health Therapists offers a wide range of compassionate, evidence-based services accessible and tailored to meet your unique needs. From individual psychotherapy for rostered patients to community-wide groups and educational workshops, we are committed to providing effective support and care throughout your mental health journey. Our goal is to help you develop coping strategies, manage symptoms, and navigate everyday stressors in a supportive space.